Enquiries
When you use our enquiry form, we collect your name, email, property postcode, the service you're interested in, your property type and your message. You can also leave a phone number. If you enquire from a town page, we include that town. We record a reference, the date and your acknowledgement of this notice too.
How we use your details
We use these details to understand what you need, get back to you and arrange the next steps for a quote or service. Sending an enquiry doesn't sign you up for marketing. Please leave out any sensitive personal information.
How we store and send your enquiry
We keep an encrypted copy of your enquiry in private website storage. When email delivery is enabled, we also send the details to our enquiry inbox through our email provider. Authorised staff and the providers who run our website and email may process your details to handle your enquiry.
Essential cookies
We use session and security cookies to keep the enquiry form working and help protect it from misuse. We don't currently use advertising trackers or analytics cookies.
Questions about your information
Contact [email protected] if you have a question about how we use your information. You can also read guidance on personal information rights from the Information Commissioner's Office.